"Connection with the destination has failed check status & connection" I entered valid credentials for the SMTP authentication but an error is still raised when they try to scan to an external email address I have checked the configuration>email settings on the copier and spotted that it was not configured for SMTP authentication. They now wish to send documents to external email addresses and it isn't working. users with email addresses on the local domain) for some time. I look after a network that has an MP C3002 which the users have successfully used for scan to email to send documents to local users (i.e.
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